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| LEADER |
00670nam a2200193Ia 4500 |
| 001 |
142037 |
| 008 |
170722s9999 xx 000 0 und d |
| 100 |
|
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|a Granered, Erik
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| 245 |
|
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|a Global call centers
|b Achieving outstanding customer service across cultures and /
|
| 260 |
|
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|a London :
|b Nicholas Brealey International ,
|c 2005.
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| 300 |
|
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|a 206 p.
|
| 500 |
|
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|a time zones
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| 653 |
|
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|a Call Centers
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| 653 |
|
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|a Computer Networks
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| 653 |
|
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|a Electronics
|
| 923 |
|
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|d 20050615
|n WCD038/05
|
| 942 |
|
|
|c GEN
|
| 999 |
|
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|c 131164
|d 131164
|
| 952 |
|
|
|0 0
|1 0
|4 0
|6 D_65170BX518_P5
|7 0
|9 185389
|a LIB
|b LIB
|d 2013-03-25
|e Modern Book Centre
|o D65170bX:51-8 P5
|p 258498
|r 2017-08-12
|w 2017-08-12
|y GEN
|