APA সাইটেশন

Gilmore, A. (2003). Services marketing and management. Response Books.

শিকাগো স্টাইলে সাইটেশন

Gilmore, Audrey. Services Marketing and Management. New Delhi: Response Books, 2003.

এমএলএ সাইটেশন

Gilmore, Audrey. Services Marketing and Management. Response Books, 2003.