Kandampully, J. E. (2004). Service quality management in hospitality: Tourism and leisure. Jaico Publishing House.
Chicago Edition CitationKandampully, Jay Etc. Service Quality Management in Hospitality: Tourism and Leisure. Mumbai: Jaico Publishing House, 2004.
MLA Edition CitationKandampully, Jay Etc. Service Quality Management in Hospitality: Tourism and Leisure. Jaico Publishing House, 2004.
Warning: These citations may not always be 100% accurate.