Style de citation APA

Olsen, M. D. (1996). Service quality in hospitality organizations. Cassell.

Style de citation Chicago

Olsen, Michael Detc. Service Quality in Hospitality Organizations. Cassell, 1996.

Style de citation MLA

Olsen, Michael Detc. Service Quality in Hospitality Organizations. Cassell, 1996.

Attention : ces citations peuvent ne pas être correctes à 100%.