Collard, R. (1995). Total quality: Sucess through People. Jaico Publihsing House.
Παραπομπή Chicago StyleCollard, Ron. Total Quality: Sucess Through People. Bombay: Jaico Publihsing House, 1995.
Παραπομπή MLACollard, Ron. Total Quality: Sucess Through People. Jaico Publihsing House, 1995.
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