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Marketing management and communications in the public sector /

Chi tiết về thư mục
Tác giả chính: Pasquier, Martial
Tác giả khác: Villeneuve, Jean-Patrick
Định dạng: Printed Book
Ngôn ngữ:English
Được phát hành: New York : Routledge, 2012.
Loạt:Routledge masters in public management
Những chủ đề:
Mục lục:
  • Public management and marketing
  • Marketing and public marketing
  • Public organizations, citizens and customers
  • Basic concepts in marketing
  • Marketing information
  • Marketing strategy
  • Marketing instruments
  • Public communication: an introduction
  • Communication model and strategy
  • Communication instruments
  • Communication control
  • Crisis communication.