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Marketing management and communications in the public sector /

Библиографические подробности
Главный автор: Pasquier, Martial
Другие авторы: Villeneuve, Jean-Patrick
Формат: Printed Book
Язык:English
Опубликовано: New York : Routledge, 2012.
Серии:Routledge masters in public management
Предметы:
Оглавление:
  • Public management and marketing
  • Marketing and public marketing
  • Public organizations, citizens and customers
  • Basic concepts in marketing
  • Marketing information
  • Marketing strategy
  • Marketing instruments
  • Public communication: an introduction
  • Communication model and strategy
  • Communication instruments
  • Communication control
  • Crisis communication.