Ulmer,Robert R, Sellnow, T. L., & Seeger, M. W. (2011). Effective crisis communication: Moving from crisis to opportunity (2nd ed.). SAGE.
Chicago Edition CitationUlmer,Robert R, Timothy L. Sellnow, and Matthew W. Seeger. Effective Crisis Communication: Moving from Crisis to Opportunity. 2nd ed. Los Angeles: SAGE, 2011.
MLA Edition CitationUlmer,Robert R, et al. Effective Crisis Communication: Moving from Crisis to Opportunity. 2nd ed. SAGE, 2011.
Warning: These citations may not always be 100% accurate.