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Marketing management : a customer-oriented approach /

Bibliographic Details
Main Author: Clow, Kenneth E.
Other Authors: Baack, Donald
Format: Printed Book
Language:English
Published: Thousand Oaks, Calif. : Sage, c2010.
Subjects:
Table of Contents:
  • The nature of marketing management
  • Market analysis
  • Scooping up success
  • Data warehousing : majestic mountain ski resort
  • Building a customer-oriented marketing department : the new boss
  • Customer acquisition strategies and tactics : lenscrafters
  • Pricing : that's how the cookie crumbles
  • Advertising, alternative, and direct marketing : wild West rodeo
  • Sales promotions.