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How to negotiate effectively /

Bibliographic Details
Main Author: Oliver, David
Format: Printed Book
Language:English
Published: London ; Philadelphia : Kogan Page, 2011.
Edition:3rd ed.
Series:Creating success.
Subjects:
Online Access:http://www.loc.gov/catdir/enhancements/fy1114/2010018064-b.html
Table of Contents:
  • Definition
  • Count the cost
  • Seven key elements
  • Introductory comments
  • Enhance your authority
  • Tactics and countermeasures
  • Negotiable variables-or tradeable concessions
  • Rules for making concessions
  • Looking for negotiable variables
  • Handling deadlock
  • Questions, questions, questions
  • Profiling for strategic level negotiation
  • The authority of your counterpart
  • Handling long-term negotiations
  • Post-purchase remorse can undo the close
  • Tough or effective?
  • Dos and don'ts
  • Four specific techniques
  • Final words.