Shukla,Rajesh Kumar. (2006). Total quality management: Practising manager. New Royal Book Co..
Chicago Edition CitationShukla,Rajesh Kumar. Total Quality Management: Practising Manager. Lucknow: New Royal Book Co., 2006.
Cita MLAShukla,Rajesh Kumar. Total Quality Management: Practising Manager. New Royal Book Co., 2006.
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