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|a 8189410103
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| 082 |
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|a 658.80722
|b ICF/C
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| 100 |
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|a ICFAI UNIVERSITY. Corp.
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| 245 |
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|a Case studies in services marketing, vol.1 /
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| 260 |
|
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|a Hyderabad:
|b ICFAI Books,
|c 2006.
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| 300 |
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|a 226 p.
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| 505 |
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|a 1) Banyan Tree : Developing a powerful service brand 2) Bossard Asia Pacific : Can It Make Its CRM strategy Work 3) Customer asset management at DHL in asia 4) Customer service at Singapore Airlines 5) Lessons in customer service from Wal-Mart 6) Mumbai
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| 653 |
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|a Management Marketing management
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| 999 |
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|c 57006
|d 57006
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| 952 |
|
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|0 0
|1 0
|4 0
|6 658_807220000000000_ICF_C
|7 0
|9 56984
|a UL
|b UL
|c ST1
|d 2012-10-27
|l 0
|o 658.80722 ICF/C
|p 82258
|r 2012-10-27
|w 2012-10-27
|y BK
|