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|b BAV/M
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|a Bavakkutty, M
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|a Methods for measuring quality of libraries /
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|a New Delhi:
|b Ess Ess,
|c 2005.
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|a 298 p.
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| 505 |
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|a 1. Marketing of library and information products and services 2. Quality concepts in libraries 3. Total quality management 4. Quality standards and libraries 5. Service quality 6. Library evaluation and performance measurement 7. Methods for collection o
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| 700 |
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|a Abdul Majeed, K C
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