Bertot, J. C., & Davis, D. M. (2004). Planning and evaluating library networked services and resources. Libraries Unlimited.
Citação norma ChicagoBertot, John Carlo, and Denise M. Davis. Planning and Evaluating Library Networked Services and Resources. USA: Libraries Unlimited, 2004.
Citação norma MLABertot, John Carlo, and Denise M. Davis. Planning and Evaluating Library Networked Services and Resources. Libraries Unlimited, 2004.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.