Loading...
Chat reference: A guide to live virtual reference services /
| Main Author: | |
|---|---|
| Format: | Printed Book |
| Language: | English |
| Published: |
Chennai:
Rain Tree,
2005.
|
Table of Contents:
- 1. Introduction to chat and basic real-time software 2. Advanced real-time software 3. The audience for online library assistance in real time 4. Selecting real-time software for your users and library 5. The human element 6. Training 7. Everyday adminis