טוען...
Total quality management /
| מחבר ראשי: | |
|---|---|
| מחברים אחרים: | |
| פורמט: | Printed Book |
| שפה: | English |
| יצא לאור: |
New Delhi:
Prentice- Hall of India,
2004.
|
תוכן הענינים:
- 1. Introduction - World Scenario, National Issues, Quality Education, Efficiency vs. Effectiveness, Drivers of Quality 2. Principles of Total Quality Management 3. Total Quality Management Philosophy 4. Quality Planning 5. Customer Orientation 6. Problem