Á lódáil...

Total quality management /

Sonraí Bibleagrafaíochta
Príomhúdar: Suganthi, L
Údair Eile: Samuel, Anand A
Formáid: Printed Book
Teanga:English
Foilsithe: New Delhi: Prentice- Hall of India, 2004.
Clár Ábhair:
  • 1. Introduction - World Scenario, National Issues, Quality Education, Efficiency vs. Effectiveness, Drivers of Quality 2. Principles of Total Quality Management 3. Total Quality Management Philosophy 4. Quality Planning 5. Customer Orientation 6. Problem