Φορτώνει......
Total quality management /
| Κύριος συγγραφέας: | |
|---|---|
| Άλλοι συγγραφείς: | |
| Μορφή: | Printed Book |
| Γλώσσα: | English |
| Έκδοση: |
New Delhi:
Prentice- Hall of India,
2004.
|
Πίνακας περιεχομένων:
- 1. Introduction - World Scenario, National Issues, Quality Education, Efficiency vs. Effectiveness, Drivers of Quality 2. Principles of Total Quality Management 3. Total Quality Management Philosophy 4. Quality Planning 5. Customer Orientation 6. Problem