APA Edition Citation

Smith, P. R., & Chaffey, D. (2003). E-Marketing excellence: The heart of E-Business. Butterworth Heinemann.

Chicago Edition Citation

Smith, P R., and Dave Chaffey. E-Marketing Excellence: The Heart of E-Business. Oxford: Butterworth Heinemann, 2003.

MLA Edition Citation

Smith, P R., and Dave Chaffey. E-Marketing Excellence: The Heart of E-Business. Butterworth Heinemann, 2003.

Warning: These citations may not always be 100% accurate.