Handbook for measuring customer satisfaction and loyalty /

Antzeko izenburuak

• Hand book for measuring customer satisfaction and loyalty /
  nork: Hill, Nigel .
  Argitaratua: (2004)
• Measuring Customer Satisfaction and Loyalty
  nork: Hages, Bob E
  Argitaratua: (2010)
• Researching customer satisfaction & loyalty
  nork: Szwarc, Paul
  Argitaratua: (2006)
• Improving customer satisfaction, loyalty, and profit /
  nork: Johnson, Michael D .
  Argitaratua: (2006)
• Researching Customer Satisfaction & Loyalty How to find out what people really think /
  nork: Szwarc, Paul
  Argitaratua: (2005)