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Handbook for measuring customer satisfaction and loyalty /
| Autor principal: | |
|---|---|
| Otros Autores: | |
| Formato: | Printed Book |
| Lenguaje: | English |
| Publicado: |
New Delhi:
Infinity Books,
2003.
|
| LEADER | 00526nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 121027s9999 xx 000 0 eng d | ||
| 020 | |a 8179290514 | ||
| 082 | |a 658.812 |b HIL/H | ||
| 100 | |a Hill, Nigel | ||
| 245 | |a Handbook for measuring customer satisfaction and loyalty / | ||
| 260 | |a New Delhi: |b Infinity Books, |c 2003. | ||
| 300 | |a 290p | ||
| 700 | |a Alexander, Jim | ||
| 999 | |c 54415 |d 54415 | ||
| 952 | |0 0 |1 0 |4 0 |6 658_812000000000000_HIL_H |7 0 |9 54393 |a UL |b UL |c ST1 |d 2012-10-27 |l 3 |m 3 |o 658.812 HIL/H |p 78101 |r 2019-03-18 |s 2018-12-11 |w 2012-10-27 |y BK | ||