Cita APA

Hill, N., & Alexander, J. (2003). Handbook for measuring customer satisfaction and loyalty. Infinity Books.

Citación estilo Chicago

Hill, Nigel, and Jim Alexander. Handbook for Measuring Customer Satisfaction and Loyalty. New Delhi: Infinity Books, 2003.

Cita MLA

Hill, Nigel, and Jim Alexander. Handbook for Measuring Customer Satisfaction and Loyalty. Infinity Books, 2003.

Warning: These citations may not always be 100% accurate.