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Measuring quality:International guidelines for performance measurement in academic libraries /
Main Author: | |
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Other Authors: | |
Format: | Printed Book |
Language: | English |
Published: |
Munchen:
K G Saur,
1996.
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Table of Contents:
- 1. Market penetration 2. Opening hours compared to demand 3. Expert checklists 4. Collection use 5. Subject collection use 6. Documents not used 7. Known-item-search 8. Subject search 9. Acquisition speed 10. Book processing speed 11. Availabili