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Measuring quality:International guidelines for performance measurement in academic libraries /

Bibliographic Details
Main Author: Poll, Roswitha
Other Authors: te Boekhorst, Peter
Format: Printed Book
Language:English
Published: Munchen: K G Saur, 1996.
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505 |a 1. Market penetration 2. Opening hours compared to demand 3. Expert checklists 4. Collection use 5. Subject collection use 6. Documents not used 7. Known-item-search 8. Subject search 9. Acquisition speed 10. Book processing speed 11. Availabili 
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