Poll, R., & te Boekhorst, P. (1996). Measuring quality: International guidelines for performance measurement in academic libraries. K G Saur.
Chicago Edition CitationPoll, Roswitha, and Peter te Boekhorst. Measuring Quality: International Guidelines for Performance Measurement in Academic Libraries. Munchen: K G Saur, 1996.
MLA Edition CitationPoll, Roswitha, and Peter te Boekhorst. Measuring Quality: International Guidelines for Performance Measurement in Academic Libraries. K G Saur, 1996.
Warning: These citations may not always be 100% accurate.