Loading...
Front office: Operations and management /
| Main Author: | |
|---|---|
| Format: | Printed Book |
| Language: | English |
| Published: |
Australia:
Thomson-Delmar,
2002.
|
Table of Contents:
- 1. Hotels--Past and present 2. Hotel classifications 3. Hotel guest 4. Guest room 5. Hotel organization 6. Front Office overview 7. Room raqte structure 8. Property management system 9. Guest accounting 10. Night audit 11. Housekeeping 12. Rese