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| LEADER |
00735nam a2200145Ia 4500 |
| 008 |
121027s9999 xx 000 0 eng d |
| 020 |
|
|
|a 9812406174
|
| 082 |
|
|
|a 647.94
|b ISM/F
|
| 100 |
|
|
|a Ismail, Ahmed
|
| 245 |
|
|
|a Front office: Operations and management /
|
| 260 |
|
|
|a Australia:
|b Thomson-Delmar,
|c 2002.
|
| 300 |
|
|
|a 355p
|
| 505 |
|
|
|a 1. Hotels--Past and present 2. Hotel classifications 3. Hotel guest 4. Guest room 5. Hotel organization 6. Front Office overview 7. Room raqte structure 8. Property management system 9. Guest accounting 10. Night audit 11. Housekeeping 12. Rese
|
| 999 |
|
|
|c 53696
|d 53696
|
| 952 |
|
|
|0 0
|1 0
|4 0
|6 647_940000000000000_ISM_F
|7 0
|9 53674
|a UL
|b UL
|c ST1
|d 2012-10-27
|l 0
|o 647.94 ISM/F
|p 76980
|r 2012-10-27
|w 2012-10-27
|y BK
|