Camp, R. C. (1997). Business process bench marking: Finding and implementing best. Vision Books.
Chicago Edition CitationCamp, Robert C. Business Process Bench Marking: Finding and Implementing Best. New Delhi: Vision Books, 1997.
MLA Edition CitationCamp, Robert C. Business Process Bench Marking: Finding and Implementing Best. Vision Books, 1997.
Warning: These citations may not always be 100% accurate.