Raju, S. M. S. (1995). Total quality management: A primer. Tata McGraw-Hill.
Chicago Edition CitationRaju, S. M. Sundara. Total Quality Management: A Primer. New Delhi: Tata McGraw-Hill, 1995.
MLA Edition CitationRaju, S. M. Sundara. Total Quality Management: A Primer. Tata McGraw-Hill, 1995.
Warning: These citations may not always be 100% accurate.