Jha, S. M. (1994). Services marketing. Himalaya Pub. House.
Chicago Edition CitationJha, S. M. Services Marketing. New Delhi: Himalaya Pub. House, 1994.
Cita MLAJha, S. M. Services Marketing. Himalaya Pub. House, 1994.
Atenció: Aquestes cites poden no estar 100% correctes.