Delivering satisfaction and service quality

Gelijkaardige items

• Delivering satisfaction and service quality
  Gepubliceerd in: (2009)
• Delivering satisfaction and service quality: a cutomer based approach for libraries
  door: Peter Hernon
  Gepubliceerd in: (2013)
• Delivering satisfaction and service quality:a customer-based approach for libraries
  door: Hernon, Peter
  Gepubliceerd in: (2009)
• Delivering Satisfaction and Service Quality : A customer-Based Approach for Libraries
  door: Hernon,Peter
  Gepubliceerd in: (2009)
• Quality: from customer needs to customer satisfaction
  door: Bergman, Bo
  Gepubliceerd in: (2006)