Delivering satisfaction and service quality

Samankaltaisia teoksia

• Delivering satisfaction and service quality
  Julkaistu: (2009)
• Delivering satisfaction and service quality: a cutomer based approach for libraries
  Tekijä: Peter Hernon
  Julkaistu: (2013)
• Delivering satisfaction and service quality:a customer-based approach for libraries
  Tekijä: Hernon, Peter
  Julkaistu: (2009)
• Delivering Satisfaction and Service Quality : A customer-Based Approach for Libraries
  Tekijä: Hernon,Peter
  Julkaistu: (2009)
• Quality: from customer needs to customer satisfaction
  Tekijä: Bergman, Bo
  Julkaistu: (2006)