Delivering satisfaction and service quality

Lignende værker

• Delivering satisfaction and service quality
  Udgivet: (2009)
• Delivering satisfaction and service quality: a cutomer based approach for libraries
  af: Peter Hernon
  Udgivet: (2013)
• Delivering satisfaction and service quality:a customer-based approach for libraries
  af: Hernon, Peter
  Udgivet: (2009)
• Delivering Satisfaction and Service Quality : A customer-Based Approach for Libraries
  af: Hernon,Peter
  Udgivet: (2009)
• Quality: from customer needs to customer satisfaction
  af: Bergman, Bo
  Udgivet: (2006)