Delivering satisfaction and service quality

Eitemau Tebyg

• Delivering satisfaction and service quality
  Cyhoeddwyd: (2009)
• Delivering satisfaction and service quality: a cutomer based approach for libraries
  gan: Peter Hernon
  Cyhoeddwyd: (2013)
• Delivering satisfaction and service quality:a customer-based approach for libraries
  gan: Hernon, Peter
  Cyhoeddwyd: (2009)
• Delivering Satisfaction and Service Quality : A customer-Based Approach for Libraries
  gan: Hernon,Peter
  Cyhoeddwyd: (2009)
• Quality: from customer needs to customer satisfaction
  gan: Bergman, Bo
  Cyhoeddwyd: (2006)