Delivering satisfaction and service quality

Podobné jednotky

• Delivering satisfaction and service quality
  Vydáno: (2009)
• Delivering satisfaction and service quality: a cutomer based approach for libraries
  Autor: Peter Hernon
  Vydáno: (2013)
• Delivering satisfaction and service quality:a customer-based approach for libraries
  Autor: Hernon, Peter
  Vydáno: (2009)
• Delivering Satisfaction and Service Quality : A customer-Based Approach for Libraries
  Autor: Hernon,Peter
  Vydáno: (2009)
• Quality: from customer needs to customer satisfaction
  Autor: Bergman, Bo
  Vydáno: (2006)