Tsiptsis, K., & Chorianopoulos, A. (2009). Data mining techniques in CRM: Inside customer segmentation. Wiley.
Chicago Edition CitationTsiptsis, Konstantinos, i Antonios Chorianopoulos. Data Mining Techniques in CRM: Inside Customer Segmentation. Chichester, West Sussex, U.K.: Wiley, 2009.
Cita MLATsiptsis, Konstantinos, i Antonios Chorianopoulos. Data Mining Techniques in CRM: Inside Customer Segmentation. Wiley, 2009.
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