Murphy, H. A., Hildebrandt,Herbert W, & Thomas,Jane P. (1997). Effective business communication (7ed.). McGraw Hill.
Chicago Edition CitationMurphy, Herta A., Hildebrandt,Herbert W, and Thomas,Jane P. Effective Business Communication. 7ed. New York: McGraw Hill, 1997.
MLA Edition CitationMurphy, Herta A., et al. Effective Business Communication. 7ed. McGraw Hill, 1997.
Warning: These citations may not always be 100% accurate.