Bank, J., & Buckley,Adrian. (1995). The essence of total quality management. Prentice Hall.
シカゴスタイル引用形Bank, John, , Buckley,Adrian. The Essence of Total Quality Management. New Delhi: Prentice Hall, 1995.
MLA引用形式Bank, John, , Buckley,Adrian. The Essence of Total Quality Management. Prentice Hall, 1995.
警告: この引用は必ずしも正確ではありません.