Customer relationship in general insurance industry /

Eitemau Tebyg

• Improving Customer Satisfaction, Loyalty, and Profit : An Integrated Measurement and Management System
  gan: Michael D. johnson Anders Gustafsson
  Cyhoeddwyd: (2000)
• Researching customer satisfaction & loyalty:How to find out what people really think
  gan: Paul Szwarc
  Cyhoeddwyd: (2005)
• Emergence and Popularity of Customer Loyalty
  gan: Nalli Anand Kumar
• Emergence and Popularity of Customer Loyalty
  gan: Nalli Anand Kumar
• Seven power strategies for building customer loyalty /
  gan: Timm, Paul R.
  Cyhoeddwyd: (2001)