| Item Description: | Contents: Chapter 1: How Management Accounting Information Supports Decision Making, Chapter 2: The Balanced Scorecard and Strategy Map, Chapter 3: Using Costs in Decision Making, Chapter 4: Accumulating and Assigning Costs to Products, Chapter 5: Activity-Based Cost Systems, Chapter 6: Measuring and Managing Customer Relationships, Chapter 7: Measuring and Managing Process Performance, Chapter 8: Measuring and Managing Life-Cycle Costs, Chapter 9: Behavioral and Organizational Issues in Management Accounting and Control Systems, Chapter 10: Using Budgets for Planning and Coordination, Chapter 11: Financial Control. |
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