APA Edition Citation

Shortle, J. F., Thompson, J. M., Gross, D., & Harris, C. M. (2018). Fundamentals of queueing theory (Fifth edition.). Wiley.

Chicago Edition Citation

Shortle, John F., James M. Thompson, Donald Gross, and Carl M. Harris. Fundamentals of Queueing Theory. Fifth edition. New York: Wiley, 2018.

MLA Edition Citation

Shortle, John F., et al. Fundamentals of Queueing Theory. Fifth edition. Wiley, 2018.