Gross, D., & Harris, C. M. (2004). Fundementals of Queueing Theory (3rd ed.). John Wiley & Sons.
Chicago Edition CitationGross, Donald, and Carl M. Harris. Fundementals of Queueing Theory. 3rd ed. New York: John Wiley & Sons, 2004.
MLA Edition CitationGross, Donald, and Carl M. Harris. Fundementals of Queueing Theory. 3rd ed. John Wiley & Sons, 2004.
Warning: These citations may not always be 100% accurate.