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Conflict and crisis communication : principles and practices /
| Other Authors: | , , |
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| Format: | Printed Book |
| Language: | English |
| Published: |
London ; New York, NY :
Routledge,
2011.
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| Subjects: |
Table of Contents:
- Conflict and crisis negotiation : the negotiated resolution model by Gregory M. Vecchi
- Negotiation : principles and theoretical underpinnings by Neil Gredecki
- Crisis situations : communications, goals, and techniques by Samuel L. Browning, Andrea M. Brockman, and Vincent B. van Hasselt
- Application of the critical incident to mental illness and cognitive impairment : considerations and implications by Carol A. Ireland
- Application of the critical incident to personality disorder : considerations and implications by Carol A. Ireland
- Ethical considerations in a conflict and crisis situation by Martin J. Fisher
- Expertise of the negotiator in conflict and crisis communication by Martin J. Fisher
- When the management of the critical incident goes wrong : pitfalls and suggested approaches by Debbie Marsh
- Post critical incident : considerations by Abigail S. Tucker
- Held against their choice : behaviour, considerations and implications for the captive by Carol A. Ireland and Gretory M. Vecchi.