APA Alıntı

Adair, C. B., & Murray, B. A. (1994). Breakthrough process redesign: New pathways to customer value. Amacom.

Chicago Stili Alıntı

Adair, Charlence B., ve Bruce A. Murray. Breakthrough Process Redesign: New Pathways to Customer Value. New York: Amacom, 1994.

MLA Alıntı

Adair, Charlence B., ve Bruce A. Murray. Breakthrough Process Redesign: New Pathways to Customer Value. Amacom, 1994.