APA Edition Citation

Bender, P. S. (1976). Design & operation of customer service systems. Amacom.

Chicago Edition Citation

Bender, Paul S. Design & Operation of Customer Service Systems. New York: Amacom, 1976.

MLA Edition Citation

Bender, Paul S. Design & Operation of Customer Service Systems. Amacom, 1976.

Warning: These citations may not always be 100% accurate.