APA Edition Citation

Nargundkar, R., & Panda, T. K. (2005). Managing customer relationships in service industries. Excel Books.

Chicago Edition Citation

Nargundkar, Rajendra, and Tapan K. Panda. Managing Customer Relationships in Service Industries. New Delhi: Excel Books, 2005.

MLA Edition Citation

Nargundkar, Rajendra, and Tapan K. Panda. Managing Customer Relationships in Service Industries. Excel Books, 2005.

Warning: These citations may not always be 100% accurate.