Mahajan, G. (2011). Total customer value management: Transforming business thinking. Response.
Chicago Edition CitationMahajan, Gautam. Total Customer Value Management: Transforming Business Thinking. New Delhi: Response, 2011.
MLA Edition CitationMahajan, Gautam. Total Customer Value Management: Transforming Business Thinking. Response, 2011.
Warning: These citations may not always be 100% accurate.