Shanthi, R. (2013). Customer relationship management. MJP Publishers.
シカゴスタイル引用形Shanthi, R. Customer Relationship Management. Chennai: MJP Publishers, 2013.
MLA引用形式Shanthi, R. Customer Relationship Management. MJP Publishers, 2013.
警告: この引用は必ずしも正確ではありません.