APA Zitierstil

Sansbury, J. (2014). Operational support and analysis: A guide for ITIL exam candicates (2nd ed.). Viva Books.

Chicago Zitierstil

Sansbury, John. Operational Support and Analysis: A Guide for ITIL Exam Candicates. 2nd ed. Swindon: Viva Books, 2014.

MLA Zitierstil

Sansbury, John. Operational Support and Analysis: A Guide for ITIL Exam Candicates. 2nd ed. Viva Books, 2014.

Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.