APA-referens

Buttle, F. (2009). Customer relationship management: Concepts and technologies (2nd ed.). Routledge.

Chicago-stil citat

Buttle, Francis. Customer Relationship Management: Concepts and Technologies. 2nd ed. New York: Routledge, 2009.

MLA-referens

Buttle, Francis. Customer Relationship Management: Concepts and Technologies. 2nd ed. Routledge, 2009.

Varning: dessa hänvisningar är inte alltid fullständigt riktiga.